Privacy Policy
Last updated: 1 July 2026
The Vibrant Glance ("we", "us", "our") is a beauty & wellness salon and spa in Santasi-Fankyenebra, Nhyiaeso, Kumasi, Ghana. This policy explains what information we collect when you use this website, how we use it, and the choices you have.
Information we collect
- Booking details you provide. When you use our booking form we collect your name, phone number, and — if you choose to add them — your email address and any notes about your appointment (such as the service and preferred date/time).
- Usage & analytics data. With your consent, we use Google Analytics 4 to understand how visitors use the site (pages viewed, approximate location, device/browser). This uses cookies and is only activated after you click "Accept" on our cookie banner.
- Communications. If you contact us by phone, WhatsApp or email, we keep those messages so we can respond and manage your appointment.
How we use your information
- To schedule, confirm and manage your appointments.
- To contact you about a booking (by phone, WhatsApp or email).
- To operate loyalty rewards, vouchers and memberships where you take part.
- To improve our website and services (analytics, with your consent).
Cookies & analytics
Our site does not load any analytics or advertising cookies until you accept them. You can decline, and only essential functionality will run. You can change your mind at any time by clearing this site's data in your browser, which will show the cookie banner again on your next visit.
Third parties
- Google Analytics — anonymous usage measurement (only after consent). See Google's privacy policy for details.
- WhatsApp / Meta — if you message us via the WhatsApp links, your message is handled under WhatsApp's own privacy terms.
- Booking & email delivery — booking requests may be delivered to us by email through a form service, and our online booking portal is provided by welns.io. These providers process the details only to pass your request to us.
We never sell your personal information.
Data retention
We keep booking and contact details only as long as needed to serve you and to keep proper business records, after which they are deleted or anonymised.
Your rights
You may ask us to access, correct or delete the personal information we hold about you. To make a request, contact us using the details below.
Contact us
The Vibrant Glance
Santasi-Fankyenebra, opposite Amansie Rural Bank, Nhyiaeso, Kumasi, Ashanti — Ghana
Phone / WhatsApp: +233 32 229 1630 · +233 59 739 9739
Email: thevbtglance@outlook.com